HitBTC is no longer recommended by [domain].
We instead recommend one of [domain]'s Top3 alternatives:

HitBTC Review – Are They Safe or a Scam?

Our HitBTC Review 2024

HitBTC claims to be the most advanced cryptocurrency exchange in the world and has been offering trading services since 2013. With over 800 currency pairs and 500+ spot instruments it certainly is a popular one too.

Offering unique features and great API support, this cryptocurrency exchange certainly stands out from the crowd. There is no better way to uncover a crypto exchange than by reading an expert analysis from Crypto Parrot. Let’s find out why HitBTC is such a popular and advanced crypto exchange.

Offers and New Customer Experience - What is HitBTC?

Like most cryptocurrency exchanges, registration is fast and easy – taking only a few minutes and containing the usual KYC procedure. This is a global trading platform, available in many countries including the UK, India and Australia. Due to regulatory restrictions, this exchange cannot operate in the US.

There are a large mixture of crypto pairs and crypto/currency pairs on offer. Our HitBTC review uncovered a huge range of pairs, from BTC/USD to ETH/BTC and XMR/BTC.

HitBTC follows a strict internal AML and Know Your Customer procedure to keep users safe and follow industry standards. During our KYC, we just needed to upload an ID document, take a selfie with a handwritten note, and ensure your face was clearly visible. Our verification time took 3 days which is below the average.

It is also possible that HitBTC has struggled with high trading volumes. There have been many complaints in HitBTC reviews about the HitBTC site crashing in recent months and they may be attributed to the high levels of cryptocurrency trading this year during the recent Bitcoin bull run.

Usability – HitBTC Experience and rating

The platform is quite easy to navigate and finding charting information is so easy. The dark background looks sleek and you can take a position right within the chart. The user interface is clean and simple, but possibly lacked a modern touch, often feeling a touch dated. The interface certainly suits seasoned traders, as there really is too much information on show for a novice trader to take in at once.

The mobile app retains all the same functionalities as the browser version and looks exactly the same too. There is multi-lingual support for several countries including Indonesian, Spanish, and Portuguese.  Our reviewers thought the app was very clean and sleek.

Our HitBTC review concluded that this is a highly liquid cryptocurrency exchange. We were able to make instant orders and it appears that has lowered transaction costs too. Most uniquely, we found some altcoins that were near-impossible to find anywhere else online.

We did, however, encounter some slow deposit and withdrawal speeds during our HitBTC review. It took almost two weeks for our deposit to reach our trading account and then around 20 days for our withdrawal to be cleared.

Accounts - 3 ways to trade!

So what HitBTC crypto accounts are available at this exchange? This review of HitBTC determined that the exchange offers 3 account types:

  • General accounts – General accounts let crypto investors deposit cryptocurrency for free – perfect for a newbie. There is a daily withdrawal limit set at EUR 5,000 worth of cryptocurrency and we noted that FIAT transactions were not at all available for this particular tier.
  • Verified accounts – For the next tier you still have free cryptocurrency deposits.  The “Verified” account has a daily withdrawal maximum of EUR 25,000 in cryptocurrency. FIAT deposit/withdrawal is available at this tier and is limited to around 2,000 (USD or EUR) per week and about 10,000 (USD or EUR) per month.
  • Qualified accounts – In what is essentially the pro account, you’ll now need to pay for any crypto deposits. If you feel that 25,000 worth of cryptocurrency is not a big enough withdrawal for you, then you’ll need to look into this account. The FIAT limit has been raised to 10,000 (USD or EUR) per week and 50,000 (USD or EUR) per month for both deposits and withdrawals.

General and verified accounts have fixed Maker fees of 0.1% and Taker fees of 0.25%. The Qualified account has the option of discussing a personalized fee structure instead.

In 2020, this online cryptocurrency exchange launched margin trading of up to 12x leverage. The accounts can also access demo mode from within the trading window – here users can test trades, functionality, and explore the platform without risking any capital. Skilled traders can also use demo mode to test out their robots – we particularly liked that feature for experimental traders.

Trading Platforms - At home or on the go!

HitBTC provides users who prefer on-the-go trading with a mobile app for both Android and iOS devices. The mobile app leverages a very impressive engine and we deemed it ideal for real-time clearing and features some serious encryption protocols. The HitBTC mobile app offers 24/7 cryptocurrency trading with a full range of tools and the same markets as the web platform.

The web platform is web-based and there is no third-party or in-house developed PC platform available. The HitBTC platform does offer a sleek looking marketplace and plenty of tools to satisfy even the most experienced of traders.

The online platform is also highly robot-friendly with an API that is low-latency. We found the API during our HitBTC review to be totally stable and utterly perfect for the algorithmic trader. Our HitBTC review showed us that this broker provides extensive documentation on API usage on their platform and experienced traders should have no problem setting up trading bots.

Trading Payments - What are HitBTC fees like?

When you register an account at HitBTC, you’ll have starting fees of 0.09% and one trade will need to be at least 10BTC volume each month if you want to lower those fees. We found it is possible to lower the fee to 0.08 or even 0.07%.

Like many brokers and exchanges, HitBTC uses a maker-taker model for their trading fees. Large traders are rewarded though – trades of over 50,000 BTC would receive a 0.01% reward. Even takers are rewarded though – If a taker was trading at 1000 BTC they would pay over 0.05% while the minimum trading fee for a taker is 0.02%.

There are also no deposit fees at HitBTC, however, there are withdrawals. The account holders are charged fees to withdraw but the fee is fixed at 0.00085 BTC currently. So whether you withdraw 10 BTC or 10,000 BTC, the withdrawal fee remains the same. We would consider this to be about average with the market really.  Our HitBTC review also saw OTC trades charged fees of only 0.1%.

Customer Service - Help When You Need It

While we found customer support does appear to be 24/7, they aren’t super responsive, nor do they provide amazing means of contact. There is an online support webform, not unlike any other cryptocurrency exchange, and we managed to locate two email address

They also have an active social media presence – including twitter and Facebook – and also have a Telegram channel.

Many queries we had could be answered in the FAQs section which was filled with well-curated articles covering a range of topics. Which is great because response time at this crypto exchange is dreadfully slow unfortunately. A large number of tweets have made it to this exchange’s twitter page complaining of slow response times and it took 9 days for us to receive responses from the web form.

Regulation and Deposit Insurance – Is HitBTC safe?

Like a few popular cryptocurrency exchanges online, HitBTC is still an unregulated crypto currency. The exchange is British owned but based out of the Seychelles and holds no UK deposit insurance. It is also unfortunate that there is no information on how this exchange actually holds client funds. We also can’t determine what percentage of client assets are held in an offline wallet. However, to this day, this exchange has had no reported instances of criminal activity, no HitBTC scams, or any sort of hacks against their systems.

We also noted during our HitBTC review that this broker has temporarily suspended crypto exchange services in Japan and will detect Japanese IP addresses. This is in accordance with the rules set forth in the Japan Payment Services Act and at the moment, Japanese residents will be unable to use this bitcoin platform.

Additional Features - Security viewed as top priority at HitBTC

Despite a lack of regulation, HitBTC does provide plenty of industry standard security features that should help you trust this exchange. Two-Factor Authentication can be turned on, and should, and is provided via the Google Authenticator app. HitBTC also allows users to protect their login with a YubiKey device – a USB-like device that boasts zero account hacks.

The security tab of the website also allows you to check your activity based on IP and location – you can see if any fraudulent activity has occurred. We also like the ability to whitelist withdrawal addresses to prevent a potential hacker from cashing out your balance.

This HitBTC review uncovered even more security features such as an automatic logout, active sessions monitoring, and KYC/AML compliance. We were quite impressed with the level of detail in the education resources with screenshots that were clear and the information that is provided in easily digestible portions – perfect for the novice crypto trader.

HitBTC Crypto

Trade Offer - Trading crypto with HitBTC

The HitBTC cryptocurrency exchange showcases over 150 assets and boasts some serious liquidity at reduced costs. Traders benefit from instant matching and execution of orders, while the order matching engine guarantees execution every time.  The security features are technologically advanced and plentiful – making up for a lack of regulation, licensing and business transparency. The API on offer at HitBTC is perfect for algorithmic traders.

Trading Costs - Are there fees invovled?

Thanks to significantly high liquidity, we found HitBTC to provide very low trading fees. Fees are slotted into trading fee tiers and HitBTC operate a fee structure of maker and taker fees. The general and verified account have set maker and taker fees of 0.1% and 0.25% respectively. The Qualified account has the option to negotiate personalized fee structures. Deposits and withdrawals are free for the general and verified account types too.

Trading Conditions - Keep these conditions in mind

This exchange is not regulated and does not offer any deposit insurance. There is also both an app and web trading platform to facilitate crypto trades at HitBTC. We also found the customer support to be severely lacking at HitBTC. Response times were painfully slow and making contact isn’t always easy. However, the trading platform is fast, responsive, and features packed with tons of tools.

Product Summary - An excellent crypto trading platform

HitBTC is a technologically advanced cryptocurrency exchange that offers high liquidity and very reduced trading fees. With three different account types, traders of all experience levels can access this exchange platform. More than 150 tradable assets are on show and automated trading tools can be synced with ease. Security is of a very high standard and there have been no reports of a security breach since the exchanges launch in 2013.

HitBTC Review FAQ

💻 What is an API?

API stands for Application Programming Interface and in basic terms it is a piece of software that allows two different applications to communicate. In the context of cryptocurrency trading at a crypto exchange, this would be the ability for a trading platform to facilitate the use of trading bots for automated trades.Trading bots are nothing new in the modern finance world and our experts at Crypto Parrot can provide plenty of insight. 

✔ What is AML/KYC?

This refers to anti-money laundering regulations and the concept of Know Your Customer. Essentially, a crypto exchange must make a record of who is trading on their platform, their means, and where their funding comes from. This is just to prevent money laundering crimes and prevent the funding of criminal and terrorist organisations. If you have any questions about this process, contact Crypto Parrot for guidance.

🤞 What is Two Factor authorization?

This is a security feature of many cryptocurrency exchanges and is seen as a second password for logging into an account. 2FA typically works by sending a One-Time code to a device only the user would own, thereby ensuring only the user can actually input that code. Read our HitBTC review closely for additional security features that are available at this platform.

👉 Can I Trade a Spot Instrument at HitBTC?

A spot instrument refers to a financial instrument that can be delivered on a spot. A spot trade would be buying an instrument for instant delivery on a specified date. Think of it as a bit like a future trade. There are many types of trades available at HitBTC and Crypto Parrot have uncovered them all in our HitBTC review.

⚖ Are there any fees at HitBTC?

Brokers and exchanges offer excellent services for trading various instruments including cryptocurrency. In order to facilitate such transactions, a broker or exchange may often need to charge some form of fees. Fees may come in many different forms and you can check our Crypto Parrot review for a full explanation of the fees found at HitBTC.

Overall Conclusion - Is HitBTC reliable?

With British origins from early 2013, this cryptocurrency exchange offers several types of cryptocurrency assets to trade including CFDs, crypto tokens, and ICOs. HitBTC leverages highly advanced technology to provide an excellent trading platform that supports multiple currencies and an API that supports robot trading.

The high liquidity of HitBTC makes this cryptocurrency exchange one of the cheapest on the market and may be perfect for a new trader. Advanced security features will keep users safe and with more than 150 tradable assets, there are plenty of opportunities to take advantage of at this leading cryptocurrency exchange. HitBTC even allows users to trade with FIAT currencies and with over 500 trading tools, even seasoned professionals will enjoy trading at this advanced exchange.

Don't miss out! Start trading with one of our selected brokers
Our Top Alternative to HitBTC:
Our Top alternatives:
Your Bonus Code:
The bonus offer of [operator] was already opened in an additional window. If not, you can open it also by clicking the following link:
Visit Site