Zeply Review – Scam or Safe?

Our Zeply Review 2024

Zeply is the shiny, new kid on the block and it’s the simplest and most secure way to buy bitcoin that our team of crypto expert reviewers have found to date.

As the world moves toward more and more virtual transactions, the new digital reality is really on your doorstep with Zeply, which presents an appealing option to trade in cryptocurrency. This platform stands out by the manner in which it enables you to buy, store and exchange your coins using seamless interoperable fiat currency transactions.

Zeply Highlights
  • Buy bitcoin instantly with zero transaction fees
  • Two-Factor Authentication (2FA)
  • Suitable for both novice and experienced traders
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Offers and New Customer Experience - Crypto with added benefits

Zeply specialises in trading services for bitcoin, which we think is a reasoned choice because it’s the largest and most reputable cryptocurrency available on the market today. The platform uses simple and intuitive interfaces which enable you to buy, send, receive and exchange bitcoin. The operator prides itself on ‘instant’ transactions which enable you to complete within seconds.

For this Zeply review, our team of experts put together an inquest into the offers and features of this operator, which we found to be not only simple but also quick, safe and (for the most part) free of charge. With the exception of the exchange option, you will be charged a forex conversion commission in either GBP, EUR or USD to bitcoin (or vice-versa). No actual fees are applied, but the cost of the currency exchange is deducted from your payout amount.  Zeply also offers the option to generate multiple bitcoin wallets, which they refer to as ‘addresses’  within your account. We will talk about this again a bit later…

Usability - Straightforward and ideal for beginners

The Zeply crypto platform couldn’t be better – it presents a secure environment with a simple, pleasing interface and intuitive features, which allows the instant buying, exchanging, storing and sending of bitcoin. With all the essential tools integrated into one place, the Zeply platform demonstrates seamless interoperability, which is ideal for beginners who will certainly appreciate its smooth operation and interactive nature.

Upon activating your Zeply account page, your trading dashboard is loaded with super simple tools and tips to get you started, and the interface is divided into easy-to-identify panels for transactions.

Zeply supports trading cryptocurrency on both desktop and mobile devices, which is fantastic because it lets you keep a watchful eye on your investments while you’re on the go. At the time of writing, we found that although the mobile version is fully optimised for mobile use, a dedicated App is still in the making and will be launched soon.

Accounts - Set yourself up in minutes!

Looking for a simple Bitcoin exchange? Signing up with Zeply is as simple as it gets, and we’ve tested our claims by literally opening an account in minutes. There are one or two criteria and a few steps to follow, which we will detail here in our Zeply Reviews and this will enable you to purchase bitcoin directly on the Zeply platform using your credit or debit card.

Before initiating any purchases, you will have to successfully verify your account and payment details. Once you have the all-clear, you can click on the “Buy” tab on your main account page. When entering your card details, you will also see that there is an option to store multiple cards which you can switch between at any given time. Bear in mind that the minimum amount required is $/€/£20.

You will see the live buying/selling rate for bitcoin clearly visible for reference at the time of your purchase, which means you will have a clear picture of your investments at all times. Withdrawing your money is easy and straightforward. The platform allows you to withdraw Euro by simply selecting your wallet, your method of withdrawal, and the amount you wish to withdraw. Moreover, to its users added convenience, Zeply supports the purchase of bitcoin using your debit and/or credit cards.

Trading Platforms - Pending iOS and Android app release.

Zeply offers are currently available from browser-based web applications accessible via the website.  Although there is nothing especially challenging about using the platform, Zeply has prepared a whole set of guides should you run into any problems. In the FAQ section, you will find an elaborate library of printable documents which cover every aspect of Zeply’s services.  For a quick overview, there’s an animated run-through of the main services. For a deeper dive into using the Zeply platform, head to YouTube and take a look at the ‘How To’ videos available there.

The only negative we found is that there are no options for using its services securely from a mobile device. So we pursued this subject with the customer service section and confirmed that dedicated apps for both Android and iOS are currently under development.  They couldn’t confirm a firm date, but we were assured that there will be announcements made via social media when the launch is ready.

Trading Payments - Fee-free transactions

This section of our Zeply review came as a pleasant surprise.  We won’t keep the good news to ourselves either, almost all of Zeply’s Bitcoin services are available for you to use absolutely free of charge.

We take a look at the full breakdown below:

Buy Bitcoin

  • Free of charge – no fee
  • Subject to a minimum purchase value of €/£/$20
  • €/£/$10,000 Maximum amount

Send Bitcoin

  • Free of charge – no fee
  • Subject to a minimum transaction value of €/£/$30
  • €/£/$100,000 Maximum amount

Receive Bitcoin

  • Free of charge – no fee
  • No minimum value applied
  • No maximum amount is applied

Exchange Bitcoin

  • Charged at current exchange rate – no extra fees
  • Subject to a minimum exchange of €/£/$15
  • €/£/$10,000 Maximum amount

There are however a few minor prerequisites to fulfil before you start buying bitcoin – you can only complete transactions using MasterCard or Visa, although both credit and debit cards are accepted. Your chosen card must be pre-registered with Zeply before you use the ‘Buy Bitcoin’ option.  We recommend doing this in advance to avoid inconvenience at the critical moment of purchase.


You will need to create a bitcoin ‘address’ on your Zeply account before you can send or receive any currency.  This unique identifier (your address) is fundamentally a crypto wallet, where your Bitcoin is stored and you can add multiple instances to your account if you wish.

Lastly, our Zeply review revealed that you must add your choice of fiat currency before you attempt to exchange Bitcoin.  At the time of writing this Zeply review, there are three currency options available to choose from; USD, EUR or GBP.

Customer Service - Responsive & Efficient

Having trouble with your Zeply account? No problem – with just a click on the live chat icon at the bottom right of every web page, you will be connected to one of Zeply’s dedicated and friendly customer service advisors within seconds.  The customer support via live chat feature is open 24/7 and does not involve any prolonged interaction with a chatbot either.  As soon as you have entered your first name, email address and preferred language, you are immediately connected to a real person.

Apart from English, there are also a number of European language options available, including some East European variations.  Our review team included testing the live chat support at different times and found it exactly as it is portrayed on the website – very fast and very efficient.

Zeply can be contacted in other ways as well.  You could use the contact form provided on the website under the Support tab, or you can send an email if preferred.  Zeply does make it clear that whilst its customer service personnel are always available to respond via the live chat facility, it may take longer to respond to other types of communication.

Lastly, you can also ask Zeply general questions about its services via its social media accounts although they are prohibited to respond to queries relating to individual accounts through public media channels.

Regulation and Deposit Insurance - All above board

If you are wondering “is Zeply safe?”, we are happy to give our two thumbs up on that count. Zeply.com is a fully licensed crypto trading operator and has performed faultlessly under regulation since its inception.

Zeply operates from its physical headquarters in Tallinn, Estonia and is fully licensed by the Estonian Financial Intelligence Unit (FIU). Under this licence, Zeply is by no means permitted to provide financial advice or give any recommendations whatsoever. It is, however, able to provide a range of services associated with the exchange, transfer and transmission of all currencies, including cryptocurrencies.


Additional Features - Cards, social media and security

Before buying bitcoin with fiat (EUR, USD or GBP), you will need to add your credit/debit card. Initially, you will be asked to take a picture of the front and back of your card. Once both sides have been photographed, you can input your card details (first and last names, first six & last four digits of the card and your chosen card’s expiry date). Zeply will thoroughly review all card details and send an approval email once all your information has been vetted. You will then be ready to buy some bitcoin!

Rather than purchasing bitcoin from your card, we recommend transferring it from your own online/hardware wallet or an exchange. You will be able to create up to three unique Zeply Bitcoin addresses and follow the normal process of copying the address when withdrawing funds or receiving your bitcoin via QR Code. Any assets that have been received will be listed as a running account of your transaction history.

Now fundamentally, these ‘addresses’ are cryptocurrency wallets that enable you to store your bitcoin securely until you are ready to either exchange it or send it. The fact that you can add multiple address instances to your Zeply account is a feature we thought you might find very useful.

Add some extra clout to your trading expertise by following Zeply on Twitter, Facebook, LinkedIn or Instagram to keep up to date with what’s happening in the business- as well as the world of bitcoin in general.

On that note, you might also want to check out Zeply’s News section for any updates on Bitcoin as well as some interesting blog articles.  If you are still a newbie in the world of crypto, then our Zeply review suggests that the walkthrough guides and crypto news in the Learn section will be right up your street.

Zeply considers itself “convenient, safe and instant”. So we feel it is important to discuss the use of two-factor authentication and how to set it up on your Zeply account. Two-factor authentication is a feature utilised by most top platforms that enable users to add another level of security to their account. On Zeply.com, you have the option to add 2FA via the authenticator app or SMS.

Zeply Crypto

Zeply Review FAQ

🔓 Why can’t I use Zeply with my phone or tablet?

It is not recommended to access any online financial services or try crypto trading with your mobile browser as this could compromise the security of your account.  Zeply’s dedicated mobile apps are currently being developed and will be available to use soon.  Keep checking our Zeply review for updates here at Crypto Parrot.

✅ Is Zeply reliable or is Zeply scams operation?

It is always wise to question the legitimacy of any business that you are planning to entrust with your money.  You can read our in-depth Zeply review, as well as many other guides, here at Crypto Parrot.

👎 Can I use Bitcoin Cash currency for my account?

Unfortunately, the answer is no. Read our full Zeply review to find out exactly what it can offer clients and make sure you take a look at our crypto reviews for Bitcoin alternatives, which you will find here at Crypto Parrot.

As with all exchanges, the legitimacy, security, regulations and licensing of exchange should be checked before setting up your account and joining the world of Bitcoin. Thankfully Zeply is transparent with all aspects of your account, giving you full access to their Terms and Conditions, licensing and Privacy Policy. We highlight key things you should be aware of in our latest Zeply review.

Overall Conclusion - Our preferred one-stop Bitcoin shop

Our experts have concluded that Zeply experience and rating unequivocally stands out as our preferred one-stop bitcoin shop. One that covers all your cryptocurrency needs by eliminating complexities from the process and allowing you to buy, send and store crypto on a single, well-consolidated platform.

The Zeply approach is decidedly customer-centric and their platform was built with their clients’ comfort and safety as their first priority. Education is key to successful crypto trading, so the guys over at Zeply are ever-willing to help beginners to learn to buy, send and store cryptos safely. They are also just as committed to supporting businesses that adopt cryptos as a payment method and business solution.

At the time of writing, Zeply only offers bitcoin for buying, sending, storing and exchanging with fiat currency. The operator’s vision is to enable all their clientele to trade, hassle-free, forming the basis for future expansion of all cryptocurrencies.

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